Patrick Lencioni has got it right in his guest column in Business Week recently: There’s no substitute for taking an active interest in the lives of your employees. The MBWO – “managment by walking around” theory has always been popular in these pages as a simple, no-cost tool to stay in touch with employees … not to check up on them but to engage them in spontaneous dialogue, encourage their excellence, find out what’s getting in the way of their success, champion their ideas and causes.
You can help them find job fulfillment and dramatically increase their engagement in the company’s performance. Read this article, take it to heart and begin practicing it NOW!