Chief Executive magazine recently carried an insightful article furthering our conversation about the value of employee engagement.
The CEO plays a major role in endorsing and support this effort. One way is to follow the Rules of Operational Excellence, which are summarized below:
- Establish clear objectives and metrics to measure performance
- Set a budget you can count on
- Invest a measurable amount in your employees to make this happen
There is much more to this but the value of engaged employees is not only significant, but the disengaged employees can cause a lot of damage.
